We are hiring for the following positions:
Customer Relationship Manager
WordPress Plugin Developer
QuickBooks for Wild Apricot Administrator
Marketing Grunt & Influencer
Customer Relationship Manager (CRM)
Work Overview
A CRM will effectively migrate, onboard and train customers.
Some examples of tasks include but are not limited to:
- Setup database and website migrations with customer input and feedback
- Lead virtual design and implementation meetings with customers
- Update and maintain detailed correspondence in Slack and Notion
- Create and update training materials
Key Skills and Competencies
- Excellent customer service skills and ability to learn new skills
- Superior communication and writing skills
- 1-5 years experience with customers in a sales or customer support role
- A good command of the English language
- Working knowledge of one or more of the following products: WildApricot, WordPress, Formstack, Integromat
- Familiar with Google Data Studio, Google Analytics, LastPass, SnagIT, Slack, Notion and Zoom
- Intermediate knowledge of HTML and CSS
- Experience with JavaScript, PHP or REST APIs is a plus
Compensation
- Part-time compensation ranges between $25-50 per hour and can vary with experience and expertise demonstrated
Benefits
- Technical and Non-technical training is provided, and time spent during training is compensated as part of this position.
- Opportunity to expand experience working in a virtual team
How to apply
Send a cover letter indicating interest and relevant experience along with a resume to careers@newpathconsulting.com.
WordPress Plugin Developer
The WordPress Plugin Developer will help create and maintain Wild Apricot Press suite of plugins and add-ons.
Some examples of tasks include but are not limited to:
- Maintain the Wild Apricot Press plugin (github repository).
- Training NewPath customers and staff using the plugin
- Maintain documentation for all components
- Maintain correspondence through our customer support system, Slack, Notion
Key Skills and Competencies
- Excellent customer service orientation and ability to learn new skills
- Good communication and writing skills
- Excellent electronic communication etiquette skills including a good command of the English language
- Working knowledge of one or more of the following products: WordPress, WildApricot, PHP development, JavaScript
- Intermediate knowledge of HTML and CSS
- Experience with PHP, JavaScript and REST APIs is a must.
Compensation
- Part-time compensation is $35-70 per hour, but can vary with experience and expertise demonstrated
- Full time (35-40 hours per week) co-op and internships are paid on a per month fixed fee.
Benefits
- Technical and Non-technical training is provided, and time spent during training is compensated as part of this position.
- Opportunity to expand experience working in the Canadian workplace
How to apply
Send a cover letter and experience along with a resume to careers@newpathconsulting.com.
QuickBooks for Wild Apricot Administrator
The QuickBooks for Wild Apricot Administrator will help install QuickBooks for Wild Apricot product.
Some examples of tasks include but are not limited to:
- Connect WildApricot accounting requirements to existing QuickBooks Destktop/Online customer setups
- Training NewPath customers and staff on the capabilities of QuickBooks for Wild Apricot
- Maintain online documentation
- Maintain correspondence through our customer support system, Slack, Notion
Key Skills and Competencies
- Deep knowledge of bookkeeping and accounting best practices
- Excellent customer service orientation and ability to learn new skills
- Good communication and writing skills
- Excellent electronic communication etiquette skills including a good command of the English language
- Working knowledge of one or more of the following products: QuickBooks Desktop for Canadian and US businesses, QuickBooks Online, Wild Apricot, Make
Compensation
- Part-time compensation is $35-60 per hour, but can vary with experience and expertise demonstrated
- This is a contract position that is commensurate with customer demand
Benefits
- Technical and Non-technical training is provided, and time spent during training is compensated as part of this position.
- Opportunity to expand experience working in the Canadian workplace
How to apply
Send a cover letter and experience along with a resume to careers@newpathconsulting.com.
Marketing Grunt & Influencer
Our Web Marketing Manager will lead and implement all our online marketing efforts including:
- Creating original content for our website and email campaigns
- Collaborating with our partners on webinars and other co marketing efforts
- Creating original graphics and agendas for our product and services
- Ensuring ongoing social media campaigns are well fed and monitored
- Monitoring our Google analytics and email marketing performance to hit our KPIs
Some examples of tasks include but are not limited to:
- Composing and sending a monthly newsletter out to our mailing list
- Updating our collateral for distribution to prospects (presentations and brochures)
- Writing and researching blog posts
- Creating short video explainer videos
Key Skills and Competencies
- Excellent design and marketing skills and ability to learn new skills
- Superior communication and writing skills
- 1-5 years experience with content marketing
- A good command of the English language
- Ability to speak and write in French language a plus
- Working knowledge of one or more of the following sevices: Facebook, Instagram, Twitter, WordPress, Canva
Compensation & Benefits
- Part-time compensation ranges between $25-40 per hour and can vary with experience and expertise demonstrated
- Technical and Non-technical training is provided, and time spent during training is compensated as part of this position.
- Opportunity to expand experience working in remote-first or work from home
How to apply
Send a cover letter indicating interest and relevant experience along with a resume to careers@newpathconsulting.com.