WordPress for Associations

Many organizations depend on part-time staff or volunteers to run their IT infrastructure. WordPress for Associations is essentially “free” software and the annual fee covers our premium, personalized support service. Organizations usually get and pay internal staff or get no-cost help from volunteers who may or may not be available when we need them.

If you decided to purchase the core components of WordPress for Associations the following would be your fixed cost yearly fees for the infrastructure and software alone:

– Hosting $100-$150/ year
– Security/Backup/Monitoring – $200-$300/year
– Plugin Licenses – $600-$1500 / year depending on the AddOns (core addons + any extras)
– Support Cost – Volunteer or Part-Time IT Staff ($0-$5,000?)

Total Yearly Operating Cost: Low Estimate: $1000 High Estimate: $10,000

We believe associations, once they have an established IT support volunteer staff, should be able to take their whole system with them, no strings attached. NewPath will enable full administrative access to your site to move your site. The off-boarding fee is 1 year of your organization’s current care plan, depending on your current situation. The off-boarding fee supports your efforts to migrate to a new host and provide any training/guidance to maintain your own system.

Any plugin or theme licenses will need to be relicensed for your own organization. Depending on which add-ons you have the annual fee could range anywhere from $100 to $1000 per year.

No! All licenses and support plans are taken care of for you under NewPath’s licensing for the necessary plugins, themes and support plan. This really helps you save time managing all various license schemes and updates normally associated with running a commercial, customized WordPress website.

Our support staff provide support during business hours, 9am Eastern to 8pm Eastern time. This can accommodate organization on Eastern, Central, Mountain and Pacific time in North America. Support is provided with a same-day (24 hour) turn around, inside a private Slack channel assigned to your organization. Staff from your organization are invited to the Slack channel.

Every week, you get a report of how many hours have been used on your support plan, as our staff add any support interaction rounded to the nearest 15 minute interval. Once you run out of support hours you can purchase extra support hours at USD $99/hour. All support can be video recorded and sent back to your organization for later review.

We do not allow you to install your own plugins or have direct access to the server as we provide support for the system based on a complete knowledge of what is available on your host. Should you want to have full administrative control of the system, you can of course migrate your server to your own host, cancel the support relationship. Details of cancelling your plan are covered under a separate FAQ.